Orders submitted before 3pm PST Monday to Friday will be received the same day and shipped the next business day.

• Orders submitted after 3pm PST Monday to Friday and weekends & holidays will be received and shipped the next business day.

• All packages are shipped via USPS or UPS. You will receive a shipping confirmation email with tracking number when your order has been shipped. Please ensure the shipping and billing addresses are complete, valid, and correct.

• We are not responsible for lost, stolen, returned, delayed and damaged packages by USPS or UPS.

• If you have any questions, please reach out to us at support@loveglow.io